tk777 game Privacy Policy

1 Introduction and Scope

tk777 game places the highest priority on protecting user privacy. This privacy policy describes what types of information we collect from users through our website, mobile application, and other digital channels, how that information is processed, and what you need to know about your rights.

This policy applies to all registered members of tk777 game, visitors, and anyone who accesses our platform or uses any of our services. You are encouraged to read this document carefully before using our services. Any changes made to this policy will be published on our website and, where applicable, communicated to you directly.

Our platform is intended solely for individuals aged 21 and above. If a minor uses our services, processing of their data will be stopped immediately and the associated account will be closed.

2 Information We Collect

tk777 game collects various types of information to improve service quality and maintain a safe environment. This information comes from two main sources — what users provide directly, and what is collected automatically while using the site.

2.1 Information You Provide Directly

When you register and use an account, the information you give us includes:

• Full name, date of birth, and national ID or passport details (for identity verification)
• Mobile number and email address (for communication and security verification)
• Preferred payment method — bKash, Nagad, Rocket, Upay, or bank transfer details
• Deposit and withdrawal history and transaction records
• Messages sent to us via support chat or email

2.2 Automatically Collected Information

When you use our site or app, certain technical information is collected automatically:

• IP address, browser type and version, and operating system
• Device identifier information and connection type
• List of pages visited, session duration, and referring URL
• Information collected through cookies and similar tracking technologies
• Gameplay behaviour — which games were played, session length, and betting patterns

2.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may occasionally receive supplementary information from our verification partners or payment processors. Third parties who provide information in this way also follow their own privacy policies.

3 Purposes for Using Your Information

tk777 game uses your information only for specific and legitimate purposes. Your personal information is not used for any purpose beyond those described below:

• Account management and security: Registration, login verification, and preventing unauthorised access
• Service delivery: Processing deposits, withdrawals, and other transactions
• Identity verification (KYC): Confirming user age and identity in compliance with applicable regulations
• Customer support: Responding to your questions, complaints, and requests
• Fraud prevention: Detecting suspicious activity and protecting platform security
• Service improvement: Analysing usage patterns to make the platform more useful
• Relevant communications: Sending important updates, security alerts, or account-related notifications
• Responsible gambling support: Monitoring usage behaviour and taking supportive action where needed

We may use your information to make automated decisions, such as account risk assessments — however, you have the right to object to such decisions and to request a human review.

4 Sharing and Disclosure of Information

tk777 game does not sell your personal information. However, in limited and specific circumstances, we may share information with third parties:

4.1 Service Provider Partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technology infrastructure management. These partners operate under strict confidentiality agreements and may not use your information beyond our instructions.

4.2 Legal Obligations

We may be required to provide necessary information to comply with a court order, a lawful request from a law enforcement agency, or applicable legal requirements. In such situations, we provide only the minimum information that is essential.

4.3 Fraud and Security Protection

Information may be shared on a limited basis with industry-standard security organisations to protect platform security and prevent fraudulent activity.

4.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new operating entity. Users will be notified in advance of any such change.

5 Cookies and Tracking Technologies

The tk777 game site uses cookies and similar technologies to function properly and to improve the user experience. Cookies are small data files stored on your device.

5.1 Essential Cookies

These cookies are essential for the basic operation of the site — such as maintaining login sessions and performing security checks. They cannot be disabled.

5.2 Functionality Cookies

These cookies are used to remember your language preference, layout settings, and other personalisation options.

5.3 Analytics Cookies

These cookies collect site usage statistics to help us improve our services. They do not identify you personally. You can manage cookies through your browser settings — however, disabling certain cookies may cause some site features to stop working properly.

6 Data Retention and Security

We have put in place industry-standard technical and administrative measures to keep your personal information secure. Our security framework includes:

• SSL encryption — all data transmission takes place through encrypted channels
• Server-level firewall and access control systems
• Regular security audits and vulnerability testing
• Data protection training for staff and a minimum-access policy
• Account protection through two-factor authentication (OTP)

How long data is retained depends on the type of information and legal requirements. Transaction-related information is generally kept for a set period after an account is closed due to legal obligations. Once that period has passed, data is securely deleted or anonymised.

While we are committed to ensuring the highest level of security, no method on the internet is 100% secure — acknowledging this, we continually work to improve our protection measures.

7 International Data Transfers

Our servers and technology infrastructure may be located in various countries. As a result, your information may be transferred internationally. In such cases, we ensure that adequate data protection measures are in place at the destination country or organisation.

For transfers to third countries, we ensure contractual safeguards, encryption, and access restrictions so that your information remains private at every stage.

8 User Rights

As a member of tk777 game, you have the following rights over your personal information:

8.1 Right of Access

You have the right to know what information we hold about you and to receive a copy of it.

8.2 Right to Rectification

You have the right to request correction of any inaccurate information. Many details can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances, you have the right to request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.

8.4 Right to Object and Restrict Processing

You have the right to object to the processing of your information for a specific purpose and, in certain circumstances, to request that it be restricted.

8.5 Right to Data Portability

You have the right to request that the information you have provided be given to you in a structured, machine-readable format.

To exercise any of the above rights, please contact our support team — we provide assistance in Bengali and English via 24/7 live chat and email. We will process your request as promptly as possible. For information about responsible gambling support, visit our Responsible Gaming page, which also describes self-exclusion and limit-setting options.

9 Protection of Minors

tk777 game strictly refrains from providing services to anyone under the age of 21. Age verification is mandatory when creating an account on our platform. If we become aware that a minor has registered, we will immediately close that account and securely delete the associated information.

If a parent or guardian discovers that their child has created an account on this site, please contact our support team immediately.

10 Third-Party Links and Services

Our platform may occasionally reference third-party services. These third parties have their own privacy policies, and we are not responsible for how they collect or use information. You are advised to read the privacy policy of any third-party service before using it.

11 Changes to This Policy

tk777 game reserves the right to update this privacy policy as needed. If any significant changes are made, we will notify you through your registered mobile number or email, or through a notification on the site.

Continued use of the site after any changes will be taken to mean that you have accepted the terms of the updated policy. You are therefore advised to visit this page from time to time.

12 Contact Us

If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise any of your rights regarding your information, please contact our support team:

• Live Chat: Available 24/7 on the site, in Bengali and English
• Email: [email protected]

To learn more about us, visit our About Us page. For answers to common questions, check our FAQ page.